• Mac OS 9.X, Mac OSX (Panther)
• Browsers: Mac OS9: IE 5.1 / Mac OSX Panther: IE 5.2, Safari 1.x, FireFox 1.x
• display: nonenoneMinimum Resolution 1024x768; Set Colors to Millions
• 128 MB RAM (256 MB recommended)
• 800MHz CPU (1GHz recommended)
• Plug-ins: Flash 8, Shockwave 7, Windows Media® Player 9, QuickTime® 5, QTVR, Acrobat® Reader 5
• Minimum connection speed: 200Kbps (300Kbps Recommended)

• Windows® 98, 2000, XP
• Browsers: Microsoft Internet Explorer 5.5 or later, AOL® 8 or later, Mozilla Firefox® 1.x or later
• display: nonenoneMinimum Resolution 1024x768; 32-bit color depth recommended
• 128 MB RAM (256 MB recommended)
• 800MHz CPU (1GHz recommended)
• Plug-ins: Flash 8, Shockwave 7, Windows Media® Player 9, QuickTime® 5, QTVR, Acrobat® Reader 5
• Minimum connection speed: 200Kbps (300Kbps Recommended)

 

The Northstar™ web site uses Flash® and QuickTime® applications which provide multimedia capabilities and interactive demos.. If they are not already installed on your computer, we recommend downloading the following plug-ins.

Downloads

• Flash (Macintosh) to view animation, graphics, demos and tutorials.
• Flash (Windows) to view animation, graphics, demos and tutorials.
• QuickTime® to view audio and video entertainment.
• Acrobat® Reader to read PDF documents.

 

Please set your Internet preferences to allow cookies. Cookies are small text files containing information that identifies returning visitors exclusively for the duration of their visit. Our security guidelines guarantee that no personal data is stored during this process. See our Privacy Policy for more information. To enable cookies, follow the instructions below:

Inernet Explorer: (Windows® 6.x Browsers)

1. Select Tools
2. Select Internet Options
3. Select the Privacy tab
4. Select Advanced
5. Deselect override automatic cookie handling button
6. Click on the OK button at the bottom of the screen
7. Click OK to exit

Macintosh IE Browser:

1. Select "Preferences" from the "Explorer" menu
2. Click "Cookies" under the "Receiving Files" heading in the scrolling pane
3. In the "When receiving cookies:" pull-down menu, select "Never ask"
4. Click "OK" button to close "Preferences" window.

FIREFOX:

Windows and Mac systems:

1. Select Tools>Options (Windows) or Firefox->Preferences (Mac)
2. Click "Privacy" in the left pane
3. Check "Allow sites to set cookies" under the "Cookies" section
4. Click "OK" button to close "Preferences" window

 

JavaScript™ is a programming language that was developed by Netscape® to add interactive and dynamic elements to Web pages. To optimize use of this Web site, please make sure that JavaScript™ is activated in your browser's settings. We use this technology to best display the individual pages with different screen resolutions and for navigation. To enable JavaScript™, follow the instructions below:

Inernet Explorer:

Windows® IE 6.x Browser:

1. Select "Internet Options" from the "Tools" menu
2. Select the "Security" tab and click "Custom Level"
3. Scroll down to the "Scripting" section and select "Enable" under "Active Scripting"
4. Click OK and "Yes" at the prompt
5. Click OK to exit
6. Close all browsers and relaunch

Macintosh IE Browser:

1. Select "Preferences..." from the "Explorer" menu
2. Click the arrow next to "Web Browser".
3. Click "Web Content".
4. Under "Active Content" check "Enable Scripting".
5. Click "OK" button to close "Preferences" window.

FIREFOX:

Windows and Mac systems:

1. Select "Options" from the "Tools" menu (Windows) or "Preferences" from the "Firefox" menu (Mac)
2. Select the "Content" tab
3. Click the checkbox next to "Enable JavaScript"
4. Click OK to exit

Printing from Northstar. There is a known issue with printing from the Adobe PDF reader or the acrobat plugin in Internet Explorer through Northstar. PDF printing is handled differently in the Northstar queueing system and results in a failure to print to the client device. Presently there is a workaround for this situation using File Transfer. The following steps outline the process.

1. Save the document to be printed in your Northstar O:\ drive using the PDF viewer.
2. Using the File Management menu of the Northstar desktop, download the previously saved PDF.
3. Open the document on your local client and print using the client device

This message appears for Mac users when there is a problem with X11 – either you attempted to launch before X11 opened, X11 is not installed, or the wrong version of X11 is installed for the operating system on your computer.

First, verify that you have X11 in your dock.
If YES, confirm that you are running X11 with OS 10.3 or higher. If you are not running the current version of X11, click here for download instructions.
If NO, search for X11 in Utilities. You can also use a “Spotlight” search to find it. If you cannot find it on your system, click here for download instructions.
Once you have verified that you are running the current version of X11, logout of Northstar™, quit X11 and quit your browser (either Safari, Internet Explorer, Opera or Firefox).
Open a new browser window and login to Northstar™ again.
Accept the Sun Certificate and make sure X11 is open. NOTE: Do not close the xterm box that will open.
Begin using Northstar™.

X11 DOWNLOAD INSTRUCTIONS:

There are three versions of X11, select the correct version for your system. Click here to download

If you are not sure which version of OS X you have, click the Apple icon to view which version of OS X is installed on your computer. Continue to step two of the instructions above.

• X11 for Apple OS X (Tiger 10.4 or later) - This software is provided by Apple and used by the Northstar™ network. It is also available on your Apple installation disks as an optional installation feature.

• X11 for Apple OS X (Panther 10.3) - This software is provided by Apple and used by the Northstar™ network. It is also available on your Apple installation disks as an optional installation feature.

• X11 for Apple OS X (Intel-based computers) - This software is provided by Apple and used by the Northstar™ network. It is also available on your Apple installation disks as an optional installation feature.

This message more than likely indicates that the settings on your computer are not set to the required settings.

Click the Apple icon, and select “System Preferences.” In the window that opens next, select “Displays” (second row, second icon). There are two tabs: Display and Colors. In the “Display” tab, the colors should be set to millions. Quit System Preferences.
Next, open X11. From the menu, select “Preferences.” Next, select “Output” from the two tabs that appear. The color setting here should be set to “From Display.” Quit X11, quit browser (if open). Start over. IF the same error message appears again, reboot your system.

See “Required Components & Settings” for more information

If the print icon will not work, go to the “File” menu. From here, select “Print.”

The space for the default printer will either be blank or will say Tarantella session #. Whichever Tarantella session is pre-selected is your printer.

Select this printer, if it isn’t already selected, and then click “Print” at the bottom of the window.